All items from Stitch And Stems are handmade and carefully inspected before shipping.
Due to the nature of our products, all sales are final. We do not accept returns or exchanges for any reason, including change of mind, color preference, or handmade variations.
If you receive an incorrect item or your order arrives damaged, you must contact us within 48 hours of delivery with clear photos. We will review the issue and determine an appropriate resolution at our discretion.